*Your Organization's Name:

*Your Name:

*Are you a fabricator or distributor?
Fabricator Distributor

*How long have you done business with BRP Manufacturing?

Less than 1 year
1-5 years
6-10 years
More than 10 years

Please rank each item in order of importance using each number only once:

1 2 3 4 5 Customer Service
1 2 3 4 5 Products
1 2 3 4 5 Prompt Delivery
1 2 3 4 5 Technical Services
1 2 3 4 5 Quality

Please rate how you feel about the following remarks about BRP Manufacturing.

If there were one service or feature in which BRP Manufacturing could add or improve upon, what would that be? (please be specific)

*How would you rate us on prompt delivery?
- SELECT - Always on time Usually on time Somewhat on time Usually late Always late Other

If other:

*How would you rate our customer relations?
- SELECT - Know the needs and wants of our customers Always willing to help Somewhat helpful Could use improvement Poor

*What condition is the material in upon arrival after being shipped through our chosen freight companies?
- SELECT - Good condition Satisfactory condition Poor condition

Use the space below if you wish to commend or criticize freight companies
that deliver our materials.

*How would you rate our product quality? - SELECT - Very high quality Good quality Needs minor improvement Needs great improvement

Where could we improve?

*Why did you choose and do you continue to choose BRP Manufacturing?
Prices
Quality
People/Relations
Delivery
Service
Other:

Additional Comments